Is Addigy available in BillingReconcile?

Yes. Addigy is listed as an available integration. Exact record coverage depends on the vendor plan, account configuration, permissions, and the billing model being reviewed.

Does BillingReconcile change Addigy or PSA records automatically?

No. The current reconciliation workflow is read-oriented. It presents source and billing context for human review; your team controls any resulting change.

Does every quantity difference require a billing change?

No. Timing, account mapping, service mapping, lifecycle state, agreement terms, and source freshness can all explain a difference.

Available integration guide

Addigy Billing Reconciliation for MSPs

BillingReconcile supports Addigy as a read-oriented source for billing review. MSP teams can review organization, managed Apple-device, platform, and device-state counts beside PSA billing context before deciding whether a difference needs action.

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What Addigy contributes to billing review

Addigy can provide apple device management context for recurring billing review. The useful comparison depends on the services your MSP sells and which supported records are available to the connected account.

BillingReconcile keeps source evidence and billed quantities together for review. It does not treat every difference as proof that an invoice is wrong.

Data categories that may be reviewed

Organizations and customer context

Managed Apple devices

Platform type used by the billing model

Count-related device state

Common differences worth investigating

A managed Apple device is not represented in the billed MDM quantity

A removed device remains represented in recurring billing

A platform category is associated with the wrong managed-device service

An Addigy organization does not clearly correspond to the PSA client

A review-first sequence

1
Connect the supported PSA and operational source with appropriate authorization.
2
Confirm that the customer account and billed service correspond across systems.
3
Compare the billed quantity against the relevant source count.
4
Investigate timing, mapping, lifecycle, and agreement context.
5
Have an authorized person decide whether billing, mapping, or source data should change.

Human review and read-only boundaries

BillingReconcile's current reconciliation workflow is read-oriented. It organizes comparisons and supporting evidence without silently changing invoices or third-party records.

A person who understands the agreement and billing policy remains responsible for the final decision.

Connector scope

Available Addigy records vary by vendor plan, account configuration, permissions, and API changes. BillingReconcile confirms the data needed for the agreed billing model during onboarding. Product-specific setup instructions remain in the signed-in Help Center.