Available integration guide
Bitdefender GravityZone Billing Reconciliation for MSPs
BillingReconcile supports Bitdefender GravityZone as a read-oriented source for billing review. MSP teams can review company, protected-endpoint, package, policy, and coverage counts beside PSA billing context before deciding whether a difference needs action.
What Bitdefender GravityZone contributes to billing review
Bitdefender GravityZone can provide endpoint-security coverage context for recurring billing review. The useful comparison depends on the services your MSP sells and which supported records are available to the connected account.
BillingReconcile keeps source evidence and billed quantities together for review. It does not treat every difference as proof that an invoice is wrong.
Data categories that may be reviewed
Companies and customer context
Protected endpoints
Package or policy context
Licence- and coverage-related counts
Common differences worth investigating
A protected endpoint is not represented in the billed security quantity
An inactive endpoint remains represented in recurring billing
A package or coverage category is associated with the wrong billed service
A GravityZone company does not clearly correspond to the PSA client
A review-first sequence
- 1
Connect the supported PSA and operational source with appropriate authorization.
- 2
Confirm that the customer account and billed service correspond across systems.
- 3
Compare the billed quantity against the relevant source count.
- 4
Investigate timing, mapping, lifecycle, and agreement context.
- 5
Have an authorized person decide whether billing, mapping, or source data should change.
Human review and read-only boundaries
BillingReconcile's current reconciliation workflow is read-oriented. It organizes comparisons and supporting evidence without silently changing invoices or third-party records.
A person who understands the agreement and billing policy remains responsible for the final decision.
Connector scope
Available Bitdefender GravityZone records vary by vendor plan, account configuration, permissions, and API changes. BillingReconcile confirms the data needed for the agreed billing model during onboarding. Product-specific setup instructions remain in the signed-in Help Center.
Related guides
Continue the billing review workflow
FAQ
Questions MSP teams ask
Discuss Bitdefender GravityZone billing reconciliation
Review the quantities your MSP bills, the supported records available from the source, and the onboarding scope with BillingReconcile.