Available integration guide

Comet Backup Billing Reconciliation for MSPs

BillingReconcile supports Comet Backup as a read-oriented source for billing review. MSP teams can review customer, protected-item, backup-type, platform, and coverage counts beside PSA billing context before deciding whether a difference needs action.

1

What Comet Backup contributes to billing review

Comet Backup can provide backup coverage context for recurring billing review. The useful comparison depends on the services your MSP sells and which supported records are available to the connected account.

BillingReconcile keeps source evidence and billed quantities together for review. It does not treat every difference as proof that an invoice is wrong.

2

Data categories that may be reviewed

Customers and account context

Protected items

Backup types

Platforms and count-related coverage

3

Common differences worth investigating

A protected item is not represented in the billed backup quantity

A removed backup item remains represented in recurring billing

A backup type or platform is associated with the wrong billed service

A Comet customer does not clearly correspond to the PSA client

4

A review-first sequence

  1. 1

    Connect the supported PSA and operational source with appropriate authorization.

  2. 2

    Confirm that the customer account and billed service correspond across systems.

  3. 3

    Compare the billed quantity against the relevant source count.

  4. 4

    Investigate timing, mapping, lifecycle, and agreement context.

  5. 5

    Have an authorized person decide whether billing, mapping, or source data should change.

5

Human review and read-only boundaries

BillingReconcile's current reconciliation workflow is read-oriented. It organizes comparisons and supporting evidence without silently changing invoices or third-party records.

A person who understands the agreement and billing policy remains responsible for the final decision.

6

Connector scope

Available Comet Backup records vary by vendor plan, account configuration, permissions, and API changes. BillingReconcile confirms the data needed for the agreed billing model during onboarding. Product-specific setup instructions remain in the signed-in Help Center.

FAQ

Questions MSP teams ask

Discuss Comet Backup billing reconciliation

Review the quantities your MSP bills, the supported records available from the source, and the onboarding scope with BillingReconcile.