Is Datto RMM available in BillingReconcile?

Yes. Datto RMM is listed as an available integration. Exact record coverage depends on the vendor plan, account configuration, permissions, and the billing model being reviewed.

Does BillingReconcile change Datto RMM or PSA records automatically?

No. The current reconciliation workflow is read-oriented. It presents source and billing context for human review; your team controls any resulting change.

Does every quantity difference require a billing change?

No. Timing, account mapping, service mapping, lifecycle state, agreement terms, and source freshness can all explain a difference.

Available integration guide

Datto RMM Billing Reconciliation for MSPs

BillingReconcile supports Datto RMM as a read-oriented source for billing review. MSP teams can review site, managed-device, device-class, and operating-system counts beside PSA billing context before deciding whether a difference needs action.

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What Datto RMM contributes to billing review

Datto RMM can provide site and device inventory context for recurring billing review. The useful comparison depends on the services your MSP sells and which supported records are available to the connected account.

BillingReconcile keeps source evidence and billed quantities together for review. It does not treat every difference as proof that an invoice is wrong.

Data categories that may be reviewed

Site and device identifiers

Hostnames, device types, classes, and operating systems

Online state and last-seen dates

Common differences worth investigating

A site has more managed devices than its PSA service quantity

Server and workstation counts need separate mappings

Inventory includes a device whose billed inclusion depends on the agreement

A review-first sequence

1
Connect the supported PSA and operational source with appropriate authorization.
2
Confirm that the customer account and billed service correspond across systems.
3
Compare the billed quantity against the relevant source count.
4
Investigate timing, mapping, lifecycle, and agreement context.
5
Have an authorized person decide whether billing, mapping, or source data should change.

Human review and read-only boundaries

BillingReconcile's current reconciliation workflow is read-oriented. It organizes comparisons and supporting evidence without silently changing invoices or third-party records.

A person who understands the agreement and billing policy remains responsible for the final decision.

Connector scope

Available Datto RMM records vary by vendor plan, account configuration, permissions, and API changes. BillingReconcile confirms the data needed for the agreed billing model during onboarding. Product-specific setup instructions remain in the signed-in Help Center.