Available integration guide
Datto SaaS Protection Billing Reconciliation for MSPs
BillingReconcile supports Datto SaaS Protection as a read-oriented source for billing review. MSP teams can review current license seats used per customer, domain, and subscription beside PSA billing context before deciding whether a difference needs action.
What Datto SaaS Protection contributes to billing review
Datto SaaS Protection can provide customer license usage context for recurring billing review. The useful comparison depends on the services your MSP sells and which supported records are available to the connected account.
BillingReconcile keeps source evidence and billed quantities together for review. It does not treat every difference as proof that an invoice is wrong.
Data categories that may be reviewed
Customer identifiers and names
Domain, product, subscription, and retention type
License seats used for each domain
Common differences worth investigating
License seats used differ from the recurring SaaS backup quantity
Multiple domains or product subscriptions need separate review
Current license usage differs from a historical invoice period
A review-first sequence
- 1
Connect the supported PSA and operational source with appropriate authorization.
- 2
Confirm that the customer account and billed service correspond across systems.
- 3
Compare the billed quantity against the relevant source count.
- 4
Investigate timing, mapping, lifecycle, and agreement context.
- 5
Have an authorized person decide whether billing, mapping, or source data should change.
Human review and read-only boundaries
BillingReconcile's current reconciliation workflow is read-oriented. It organizes comparisons and supporting evidence without silently changing invoices or third-party records.
A person who understands the agreement and billing policy remains responsible for the final decision.
Connector scope
Available Datto SaaS Protection records vary by vendor plan, account configuration, permissions, and API changes. BillingReconcile confirms the data needed for the agreed billing model during onboarding. Product-specific setup instructions remain in the signed-in Help Center.
Related guides
Continue the billing review workflow
FAQ
Questions MSP teams ask
Discuss Datto SaaS Protection billing reconciliation
Review the quantities your MSP bills, the supported records available from the source, and the onboarding scope with BillingReconcile.