Available integration guide

Petra Security Billing Reconciliation for MSPs

BillingReconcile supports Petra Security as a read-oriented source for billing review. MSP teams can review per-tenant monthly billable-user quantities and reporting-date context beside PSA billing context before deciding whether a difference needs action.

1

What Petra Security contributes to billing review

Petra Security can provide tenant usage context for recurring billing review. The useful comparison depends on the services your MSP sells and which supported records are available to the connected account.

BillingReconcile keeps source evidence and billed quantities together for review. It does not treat every difference as proof that an invoice is wrong.

2

Data categories that may be reviewed

Petra and Microsoft tenant IDs

Monthly billable users and total licensed users

Service, paused state, billing status, and proration context

3

Common differences worth investigating

Reported monthly billable users differ from a PSA service quantity

A paused, trial, or NFR tenant needs billing-policy review

The source reporting date differs from the invoice period

4

A review-first sequence

  1. 1

    Connect the supported PSA and operational source with appropriate authorization.

  2. 2

    Confirm that the customer account and billed service correspond across systems.

  3. 3

    Compare the billed quantity against the relevant source count.

  4. 4

    Investigate timing, mapping, lifecycle, and agreement context.

  5. 5

    Have an authorized person decide whether billing, mapping, or source data should change.

5

Human review and read-only boundaries

BillingReconcile's current reconciliation workflow is read-oriented. It organizes comparisons and supporting evidence without silently changing invoices or third-party records.

A person who understands the agreement and billing policy remains responsible for the final decision.

6

Connector scope

Available Petra Security records vary by vendor plan, account configuration, permissions, and API changes. BillingReconcile confirms the data needed for the agreed billing model during onboarding. Product-specific setup instructions remain in the signed-in Help Center.

FAQ

Questions MSP teams ask

Discuss Petra Security billing reconciliation

Review the quantities your MSP bills, the supported records available from the source, and the onboarding scope with BillingReconcile.