BillingReconcileSettings
Audit Log
The Audit Log gives authorized organization leaders a clear view of important activity in BillingReconcile. It helps teams understand what changed, who made the change, and when it happened without needing to contact support for routine account history questions.
What the Audit Log is for
The Audit Log is designed for accountability and operational review. It is especially useful when your team needs to confirm recent changes to users, integrations, client mapping, service mapping rules, billing settings, or organization preferences.
Each entry summarizes the activity in plain language so administrators can quickly understand the context and decide whether any follow-up is needed.
Who can access it
Audit Log access is limited to trusted roles such as BillingReconcile Support, organization owners, and administrators. This keeps sensitive account history visible to the people responsible for oversight while avoiding unnecessary exposure to day-to-day users.
If someone on your team needs audit access, review their organization role first. Avoid granting broader access than a user needs for their responsibilities.
Types of activity you may see
- User invitations, removals, and role changes
- Integration connections, sync activity, and configuration updates
- Client mapping changes such as merges, renames, and unlinking
- Service mapping rule updates
- Subscription, billing, and payment method activity
- Organization-level settings changes
Finding recent activity
Use search to look for an actor, activity, category, or related resource. Category filters can help narrow the view when you only want to review one area, such as users, integrations, billing, or client mapping.
The customer-facing Audit Log focuses on recent activity. This keeps the page easier to scan and helps teams investigate operational questions while the context is still fresh.
Best practices
- Review the Audit Log after major onboarding or integration setup work.
- Check recent activity when an unexpected mapping, sync, or billing change appears.
- Use role management to keep audit visibility limited to trusted administrators.
- Pair audit review with your internal access review process.